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SDS Customer Service Representative

Location: Sheetz Distribution Services - Claysburg, PA

Level: 5 



Handle store-related issues and directs store customers to the appropriate individual within the supply chain for resolution.

ESSENTIAL FUNCTIONS: (other duties may be assigned)
  1. Resolve store customer issues relating to deliveries, delivery times/schedules, pricing, invoices, and credits.
  2. Direct store customer questions, requests or concerns to the appropriate individuals within the supply chain for resolution.
  3. Follow up on all store customer related issues to ensure store customer satisfaction.
  4. Allocation (Force Shipments) / Data Entry
  5. Act as a liaison between all SDS departments.
  6. Enter data accurately.

REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered)

  • High School degree / GED required
  • Technical / Trade training / Sheetz training preferred
  • 2 years related experience
  • None required


Sheetz, Inc. is a fast-growing, family-owned, food/convenience company that has been in business since 1952. Sheetz has over 600 locations in Pennsylvania, Ohio, Virginia, West Virginia, Maryland and North Carolina.

Our mission at Sheetz has been to meet the needs of customers on the go. Of course, things have changed over those nearly 70 years. Life is faster and busier, and customers expect us to be there when they need us most. One thing that hasn't changed is our commitment to our customers, our employees and the communities in which we operate. Sheetz donates millions of dollars every year to the charities it holds dear.

Sheetz Award

Nearest Major Market: Altoona
Nearest Secondary Market: Johnstown

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