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Associate Universal Endpoint Management (UEM) Technologist

Location: Sheetz Corporate - Claysburg, PA

Level: 8 

 

PRIMARY PURPOSE OF THIS POSITION:

The Associate Universal Endpoint Management (UEM) Technologist provides basic level endpoint management services and assists with one or more major (cross-functional) initiatives relating to Device Management, Compliance, Monitoring, Versioning, and Asset Protection.

ESSENTIAL FUNCTIONS: (other duties may be assigned)
  1. Initial resource for UEM technical issues and call tickets.
  2. Possess basic knowledge of one or more Endpoint Technologies and/or Endpoint Management Software solutions.
  3. Assist with a wide range of UEM functions including but not limited to: Device Imaging, Asset Management, and Patching.
  4. Support certain aspects of the Inventory Lifecycle Management process, including ordering, distribution, tracking, and warranty information, as assigned by UEM Management.
  5. Assist with the development of technical support documentation and SOPs.
  6. Provide analysis of Endpoint Security Protection technologies as assigned. Provide input to senior UEM staff. Perform routine testing to validate that protection technologies are functioning as designed.
  7. Assist with the Research and Development process for new technologies.
  8. Provide evening and weekend UEM support as needed. Sheetz is open 24/7/365 and as such, our internal and external customers may require support at any time.

REQUIREMENTS: (Equivalent combinations of education, licenses, certifications and/or experience may be considered)

Education
  • A four-year degree in Computer Science, Management Information Systems, Computer Engineering; or a four year degree in another field of study which includes courses in computer programming, systems analysis, system development, or systems engineering is preferred.
Experience
  • No experience required
Licenses/Certifications
  • None

 

ABOUT SHEETZ
Sheetz, Inc. is a fast-growing, family-owned, food/convenience company that has been in business since 1952. Sheetz has over 600 locations in Pennsylvania, Ohio, Virginia, West Virginia, Maryland and North Carolina.


Our mission at Sheetz has been to meet the needs of customers on the go. Of course, things have changed over those nearly 70 years. Life is faster and busier, and customers expect us to be there when they need us most. One thing that hasn't changed is our commitment to our customers, our employees and the communities in which we operate. Sheetz donates millions of dollars every year to the charities it holds dear.


Nearest Major Market: Altoona
Nearest Secondary Market: Johnstown

Job Segment: Asset Protection, Retail

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